Privacy Policy

Your privacy is important to us.  That’s why we’ve created this simplified privacy policy, to help you easily understand what we do with your information.

About Us

  • We are J&O Puppies
  • Our Facebook page is https://www.facebook.com/profile.php?id=61566311526111
  • You can contact us at jopuppyco@gmail.com
  • “We”, “us” and “our” on this page refer to J&O Puppies.

Our Policy In A Nutshell

  • We will NEVER sell your details to anyone else, and we’ll NEVER spam you! 
  • You can ALWAYS opt-out of our communications, just by telling us. 
  • Unless communicating with you via Facebook messenger, every non-transactional email we send includes an unsubscribe link in the footer. 
  • We promise never to do anything “weird” with your information.

The Information We Collect

  • We collect all the information you’d expect for our sites to operate correctly.
  • For email subscriptions, we collect the name and email address provided, as well as the sign-up & confirmation IP addresses.
  • For purchases, we collect the name, email address, postal address, and payment details provided, as well as your IP address.
  • For support questions, we use the return email address to reply to the query, and possibly offer an email subscription.
  • We may also collect other aggregate information to improve our systems, such as server logs and email click counts.

What We Do With Your Information

  • We will use the information you provide to help complete the service you have asked of us.
  • For email subscriptions, we will use this data to send you the information you requested – such as puppy information or our regular newsletter.
  • For purchases, we will use this data to complete the order – such as sending out download links, or physically mailing out a product.
  • If you have provided your telephone number to us, we may call you to check on your progress with your puppy, and maybe offer additional support.
  • If you have provided your mailing address, we may send you extra material that we deem relevant.
  • We aim for all of our communications to be relevant. You can opt-out of any communication at any time simply by letting us know.

Secure Purchases

  • Your payment information is handled in the most secure manner possible. 
  • All payment data is secured during the ordering process using encryption. 
  • We NEVER permanently store your credit card details. Payment data is typically handled by PayPal.

Our Commitment To Data Security

  • We don’t take security lightly. We know your information is important.
  • We have taken measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.
  • We have appropriate physical, electronic and managerial procedures to safeguard and secure the information you provide.

Other Things You Should Know

  • If you have questions about the information we hold about you, you can contact us for more information.
  • We never collect or maintain information from those we know are under 18. Our sites and products are aimed at responsible adults, aged 18 or over.